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Credit Control Supervisor

Location: REDHILL, SURREY, UNITED KINGDOM Salary: 28,000-32,000 GBP (UK Pounds) Per annum
Sector: Accountancy Job Type: Permanent
Shift Type: FULL TIME Applications: 6
Posted: about 2 months ago Reference: X3-456485

I am recruiting for a Credit Control Supervisor to join a fantastic company on a full time permanent basis ASAP. Hours ( 9 - 5.30 Mon - Fri )

This role will be office based and working from home may be considered once settled in the role. You will work closely with the CEO of the company so strong communication is key. 

Duties and tasks

  • Minimisation of the gap between Days Sales Outstanding and the Company’s credit terms
  • Minimisation of bad debt losses through pro-active management of issues
  • Maximisation of cash collections and meeting of agreed collection targets
  • Providing input to Operations on both current issues and policy matters that will help meet the above objectives

To supervise the Credit Control Team to include:

  • Setting of targets for the month and the quarter on a rolling basis
  • Staff development, motivation and training
  • Annual performance appraisal

Administration of the Credit Control Policy

  • Approval of new accounts and credit limit changes on existing accounts
  • Input to Management and Operations on any matters (policy or day-to-day) arising that need to be actioned
  • Strong liaison with Sales team to work with them on new business decisions
  • Generating ideas on new working and business practices
  • Quarterly report to management on where policies and procedures need changing if required


  • The provision of relevant management information to Operations including:
  • Days Sales Outstanding
  • Cash Forecasts and results against targets set previously
  • Aging
  • Work within the guidelines set out in the company’s Credit Control Policy and to the targets agreed with the Finance Director on a quarterly basis 
  • Make primary decisions on Credit Control queries to decide best way to resolve.
  • To balance Sales demands (new business, customer relationships etc) with Finance demands (minimal delays in payments and minimal bad debts)
  • Balancing demands from Sales team regarding new customers and setting credit limits with caution required
  • Actions list where Operations intervention is required – queries and disputes, policy issues etc
  • Other reports as required

 Company turnover £50 million approximately

  • Previous Credit Control experience, with experience of overseas/non Sterling debtors an advantage
  • Previous supervision experience
  • Good standard general education – literate and numerate
  • Effective communications skills, both verbal and written
  • Well organized and pro-active, able to work unsupervised
  • Tenacious in resolving problems
  • Good commercial skills
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