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Credit Control Manager

Location: DARTFORD, KENT, UNITED KINGDOM Salary: 32,000-37,500 GBP (UK Pounds) Per annum, inc Benefits
Sector: Accountancy Job Type: Permanent
Shift Type: FULL TIME Applications: 22
Posted: about 1 month ago Reference: X3-356940

This role requires someone energetic, proactive and assertive with a positive, can-do attitude.

You will need to work hard, but you really have the chance to make the role your own and become invaluable.

You will manage a team of 3 people managing their calls and kpi's.

This is an excellent opportunity to work for a forwarding thinking company with long term opportunities and excellent benefits.


  • Ensuring efficient and appropriate credit control and management controls are in place
  • Managing the credit control process
  • Posting and allocating customer payments, processing credit card payments, and issuing manual credits
  • Managing the monthly direct debit collections as well as the direct debit bounces
  • Producing client statements, sending reminders, and following the credit control process
  • Contacting clients by telephone, email and post
  • Managing more difficult accounts with a hands-on approach, and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes
  • Managing write-offs, bad debt provisions, and setting up of payment plans
  • Managing 50 top clients
  • Managing Kpi's, team and calls.
  • Needs to be a commercial minded client facing person
  • Monthly credit control reporting, ensuring the risk of bad debt is minimised
  • Providing monthly reports to senior management on the current status of ledger
  • Complete responsibility and accountability for all credit control and AR matters Key Skills:
  • At least 2 years’ previous experience of end to end credit control and accounts receivable processes
  • Strong written and verbal communication skills especially during difficult customer negotiations
  • Ability to work under pressure
  • Ability to multitask and prioritise workload
  • Able to work independently and proactively in an efficient manner
  • Excellent IT skills, specifically Microsoft, Excel, Outlook and Word
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