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Credit Control Manager

Location: MILTON KEYNES, BUCKINGHAMSHIRE, UNITED KINGDOM Salary: 25,000-30,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Finance Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: X3-312410

 Your New Job

An exciting client of ours is currently recruiting for a Credit Control Team Leader to join their expanding team. The role will offer between £25,000 and £30,00 in Milton Keynes. 

Job and Responsibilities

  • Management of a team of Credit Controllers, by team meetings, one to one reviews and performance monitoring.
  • Resolving any queries or issues regarding Credit Control in a timely manner
  • Produce and supply management information as requested
  • Working to strict KPI's and deadlines
  • Ensure that debts are paid in a professional, timely manner and daily targets are hit
  • Ability to remain focused in a complex, pressurised environment, dealing with diverse clients in a calm assertive manner.
  • Chase overdue Debt by telephone email & letters.
  • Calls & call time will be monitored, therefore confidence in remote negotiation is vital.
  • Understand each client’s requirements, and respond promptly to both client and internal enquiries
  • Build relationships with Clients in order to maintain healthy portfolio and quickly resolve issues.
  • Establish reasons for non-payment in an assertive manner.
  • Allocate payments to accounts, complete account reconciliations and credits where necessary.

Your Skills

  • A track record of successful collection and debt reduction is vital to this r.
  • Have a proactive approach and work well with others
  • Familiar with current credit control procedures, client ledgers, disbursements and office accounts
  • Negotiation skills and assertive manner are key to success in this sector.
  • Possess a good understanding of Excel, Word , Sage and Outlook
  • Experience of dealing with clients at all levels.
  • Ability to manage & prioritise an extensive caseload, multi task, and adapt as per the company requirements.

Your Personality

  • Previous experience within a credit control team leader position.
  • Ability to make decisions and take ownership
  • Exemplary communication skills at all levels
  • Good IT skills and competence of Word, Excel and Outlook are required, understanding of the English language and knowledge of terminology used in Credit Control.
  • High standard of numeracy, accuracy with attention to detail being paramount.
  • A team player with a flexible approach
  • Outgoing and confident personality  whilst working together to achieve overall success, however a certain level of self-motivation and organisation is required.
  • Pro-active and can set and achieve personal goals
  • Ability to prioritise workload, based on the needs of the company & manage time accordingly.
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