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Contact Centre Technician

Location: WORCESTER, WORCESTERSHIRE Salary: 16000 - 18000 GBP Per Hour
Sector: Business Support Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 12 days ago Reference: 3060767
Reed Specialist Recruitment are pleased to be partnering exclusively with a reputable and growing business based in Worcester who are seeking a customer focused Contact Centre Technician to join the team on a temporary to permanent basis.
Ideally you will be available to start ASAP and have experience working in a customer facing position.

Working in a busy contact centre, your responsibilities will include;
- Responding to all customer enquiries in a professional manager, by web, telephone or email
- Update clients, advising of outcome
- Liaise with contractors and suppliers
- Liaise with internal staff
- Following up progress of enquiries that have been logged

To be considered for this position you will ideally have a good level of education, excellent customer service skills and demonstrable experience dealing with customers. You will have good communication skills, a professional telephone manner and be able to write clearly and concisely.

This is a great chance to join a fantastic organisation who offer a generous benefits package and good working environment.

Apply today to register your interest.


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