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Contact Centre Advisor (Ongoing temporary position)

Location: LONG STRATTON, NORFOLK Salary: 11.24 - 11.24 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 6 months ago Reference: 3065066
We are recruiting for a Customer Contact Advisor to join a successful housing association based in Long Stratton. Successful candidate must have experience of working in a customer contact team environment with excellent organisational skills with the ability to prioritise work effectively and meet deadlines.

This excellent local employer is looking for enthusiastic candidates to work in their busy office receiving calls from tenants who live in their properties.  The calls are varied and could be anyhting from making a payment, queries, moving house, maintenance issues etc.  You will be inputting information on the database and process/up-date the information as well as scheduling the work.  More involved queries are passed on to specialist teams,  

You must have a excellent telephone manner and customer services skills. You will need to investigate problems and issues and probe to get information required. You could also be covering reception on a rota basis.

This is an ongoing temporary position.

Working hours are Monday to Thursday 8:45 am to 5:00 pm or 8.45am to 4:15 pm.

Experience in a call centre or customer service environment is essential as is a warm and helpful approach,Housing experience is desirable.

Benefits of being a Reed temporary employee:

Weekly Pay
• Holiday Pay – 28 days per annum
• Guaranteed offers of work
• Reed Rewards
• Life Assurance
• Pension
• Training & Development
• Reed Discount Club
• Eye Test & Spectacle Vouchers
• Reimbursed Police Checks
• E-Account for timesheets, payslips etc.
• Professional Temping Agreement
• First and Secondary points of contact

If you are interested in this opportunity, then please apply now or send your CV to or or call 01603 616190

Please note due to the high number of applications we anticipate we will receive for this post, if you have not heard from us within 5 working days, then your application has been unsuccessful.

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