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Complaint Handler

Location: CANARY WHARF, LONDON Salary: 159.00 - 205.00 GBP Per Day
Sector: Banking Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 28 days ago Reference: 3079164
We are currently recruiting for complaint handler to join one of our clients - an independent complaint reviewer. The role will require you to investigate both sides of a dispute and then make a fair and reasonable decision on the outcome. You will be fully trained to a very high standard, and work alongside other bright individuals in a culture of excellence.

The ideal candidate for this role will -

• Have experience of resolving complaints and disputes
• Enjoy dealing with people on a daily basis
• Have exceptional written and verbal communication skills
• Be a good listener; ensuring that people feel that they have been heard fairly even if a decision hasn't gone their way
• Have good composure under pressure
• Have a proven ability to make decisions
• Have excellent attention to detail
• Have with an aptitude for problem solving
• Have at least a basic understanding of retail banking/financial products such as personal accounts, mortgages, PPI, pensions, wealth investment or insurance

If you are looking for a contract role within a highly respected organisation, and you are able to commit for a minimum of 12 months, please apply now!


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