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Community Clerical Officer

Location: BELFAST, COUNTY ANTRIM Salary: 7.50 - 7.50 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3059156

Job Description

Post: Community Clerical Officer

Location: Belfast

Reports to: Clinical Services Manager, Community

Responsible to: Director of Clinical Services

Hours: Full-time 37.5 hours


To provide an effective and efficient clerical and administrative support service to community services.

Principal Duties
• To process referral’s for community services.

• To undertake typing of correspondence, polices and procedures, memos, minutes, reports as required.

• To process all incoming and outgoing mail as appropriate.
• To answer telephone enquiries with a helpful and polite approach and take accurate messages and forward to appropriate personnel in a timely manner.

• To assist in the maintenance of filing systems, filing patient information and documentation as required.

• To help maintain databases and record data accurately (training will be provided).

• Liaise with Community Clerical Officer’s to ensure accuracy of databases and information.

• To assist in the preparation and maintenance of records.
• To arrange meetings and maintain calendars using Microsoft Outlook.

• To photocopy/fax as required.
• To maintain appropriate levels of stationery and reorder as necessary.
• Follow procedures for the handling of cash (petty cash and donations).

• Be able to prioritise and manage workload effectively.

• To present oneself in a professional manner at all times both in appearance and performance.

• To rotate as necessary to other areas and cover for colleagues as required within the Clinical Administration Team.

• Promote the concept of team working.

• Attend staff meetings.

• Participate in performance reviews and identify learning needs with line manager.

• Adhere to all Policies and Procedures.

• To act as a role model.

• Any other duties assigned by the line manager.

This job description is an outline of the post as it is currently perceived by the organisation and may be subject to review as a result of a changing and developing service.

Essential Criteria:

• RSA Stage II Typewriting or Stage II Word Processing Parts 1 and 2 or equivalent qualification plus GCSE English Language at Grade C or above or equivalent qualification.

• One year’s relevant experience in the last five years.

• Good working knowledge of computer packages, particularly Microsoft Word and Outlook.

• Be able to work as part of a team.

• Be able to work under pressure.

• Good communication skills both oral and written.

• Be friendly and flexible in approach to work.

Desirable Criteria

• Experience in using databases.

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