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Cloud Support Engineer

Location: EDINBURGH, MIDLOTHIAN Salary: 30000.00 - 35000 GBP Per Annum, inc benefits
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: about 1 year ago Reference: 3099976
REED Technology are delighted to be working in an exclusive partnership with an award winning IT management organisation to recruit a Cloud Support Engineer. This role requires a candidate with exceptional IT security and Hyper-V knowledge coupled with an ability to deliver first class customer service.

The Role
• Responsible for addressing project issues across a range of clients
• Delivering 3rd line support on MS Cloud related queries (Hyper-V)
• Operating the ticketed queueing system
• Advising on security queries to customers (i.e. Anti-Virus)
• Delivering a high level of customer service on company products
• Dealing with other customer service duties on an ad hoc basis

Key Requirements
• IT knowledge to 2nd line support level at a minimum
• Impeccable customer service skills
• Extensive knowledge of Hyper-V and virtualisation environments (essential)

Why work for this organisation
• Long term career opportunities are imminent
• Accelerated growth in the Edinburgh team
• Forward thinking technology approach
• Supportive and professional working environment
• Award winning company

If this is the role for you, and you match the key requirements as set out above then we want to hear from you today. To discuss the role in finer detail then please contact Steven Parker on 0131 240 3695. Alternatively, please apply via this advertisement.

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