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Client Support Analyst (Start a career in fintech)

Location: HOLBORN, LONDON, UNITED KINGDOM Salary: 18,000-22,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 5
Posted: 2 months ago Reference: X3-455680

Are you looking for a career in the exciting world of fintech?

Are you a customer focused and technically-minded graduate?

Or perhaps you have experience in dealing with technical product support for a tech or financial company?

If you are dynamic, driven and love solving problems the this may be the role for you.

Do you want to work with a sociable, supportive and fun team with offices in Shoreditch?

Do you understand how to collaborate well with a team and enjoy achieving individual and team success?

Your responsibilities:

You'll be providing our subscribers with full product support across all support channels including: emails/tickets, telephone, voicemail, and online chat. You can also be counted on to assist with software and network troubleshooting as well as escalation of bugs and errors to other departments.

Your brilliant communication skills will mean you will also providing training for new subscribers and maintain the Training Zone section of the website: writing new tutorials, recording tutorial videos, updating existing tutorials.

This could be the start of a great career with a growing company. If you feel like you have solid technical and analytical skills and have the ridiculously good communication skills, you should apply asap.

 

 

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