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Client Service Administrators

Location: BELFAST, COUNTY ANTRIM Salary: 16000.00 - 16000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 10 days ago Reference: 3134090
My client is a leading Debt Solutions company based just on the outskirts of Belfast City Centre.

They are now looking for Client Service Administrators to join the team.

Salary £16k plus excellent benefits including performance related bonus, private health care and company pension scheme.

Interviews will commence week beginning Mon 13th November with immediate starts available.

Duties of the role will include- case management form initial contact to the end of the IVA.

Agreeing payment plans with customers and dealing with general queries.

To apply for the role you will have the following:


Skills
• An exemplary attitude and desire to make a difference;
• Adaptability and a positive attitude to change;
• Strong oral and written communication;
• Excellent time management;
• Resultsdriven;
• Strong attention to detail;
• An ability to work independently and as part of a team;
• Excellent organisation; and
• Strong analytical skills


Essential Criteria
• GCSE Maths and English (Grade A-C) (or equivalent);
• Proficient in the use of Microsoft Packages (specifically MS Excel, MS Word & MS Outlook);
• Previous experience in an Administration / Customer Service role to include telephony skills;


Desirable Criteria
• Previous experience of working in personal insolvency;
• Previous experience using the Vision Blue case management system;
Competencies
• Initiative
• Adaptability
• Ownership
• Knowledge
• Results-driven
• Client-focused
• Communication
• Analytical Skills

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