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Client Coordinator - Immediate start, temp to perm

Location: PATCHWAY, AVON Salary: 8.00 - 10.00 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3049705
My client based in Patchway, Bristol are recruiting for a Client Coordinator to join their team

The positions are to start immediately and are on a temporary to permanent basis. The hours are Mon-Fri 40 hours per week.

The permanent salary is £17500pa and the temporary rate is £8.41p/h. There is also an opportunity to receive a bonus of £100 each month for full attendance once you are permanent.

The role is 75% admin based and 25% phone based.

Duties include:
Supporting the operations team by processing client requests
Dealing with general queries and complaints
Providing customer service using telephone and e-mail.
Logging of all requests on the relevant IT system(s)
Ensure service levels and KPI’s are met and maintained for a range of national clients
Booking in schedules for customers
Liaising between clients and customers - being the person to manage the process
Booking jobs
Issuing quotations via phone and email

Skills and experience required:
Previous customer service/coordinator experience
High level of administrative skills
Excellent communications skills
Can develop and maintain client relationships
Can use own initiative and is able to problem solve

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