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Claims Handler

Location: ABINGDON, OXFORDSHIRE Salary: 19500.00 - 19500.00 GBP Per Annum
Sector: Business Support Job Type: Temporary
Shift Type: DAYS ONLY Applications: N/A
Posted: 12 months ago Reference: 3053207
Claims Handler - 12 month fixed term

Job description

The role of the Claims Handler will be working in a young and vibrant office environment with the Claims Resolution team is to process consumer claims. You will be expected to follow set processes from assessing claims, ordering parts to alternative resolutions. You will be dealing with inbound and outbound calls and you will be required to regularly update the consumers on the files that you will handle. In addition you will deal with manufacturers and retailers and also offer support to other departments within the company. You will be required to work to set objectives.

Full Time, Monday to Friday, 9am to 5pm. £19500 per annum.


· Maintain claims allocated to you
· Make formal assessments on claims to decide if they are covered under the policy terms and conditions
· Make cost effective decisions on all claims handled
· Raise accurate Purchase Orders
· Updating consumers on all actions taking
· Liaise with manufacturers and retailers
· Update weekly reports
· Answer inbound and outbound calls
· Handle complaints in the correct manner as set by the underwriters
· Answer emails
· Perform other duties as assigned

Essential skills:

· Office organisational and administrative skills
· Excellent telephone manner
· Excellent customer service skills
· Proficient in Microsoft Office applications – Word, Excel, PowerPoint, Outlook
· Ability to multitask
· Ability to work on own initiative and ability to prioritise

If this is something you would be interested in please apply online!

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