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Claims Co-ordinator

Location: COLCHESTER, ESSEX Salary: 21500 - 23650 GBP Per Annum
Sector: Business Support Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 5 months ago Reference: 3309988
I am recruiting for a Claims Co-ordinator to join a successful global specialist insurer in Colchester within their claims team on a permanent full time basis.

As a claims Co-ordinator your role will be to:
• Deliver world class customer service daily, respecting the Claims Philosophy
• Handle telephone calls from policyholders, third parties, loss adjusters and other experts on new and existing claims
• Take claim notifications over the phone directly from customers and progress their claim in the most appropriate manner
• Meet and exceed pre-defined SLAs/targets
• Work unsupervised and show initiative in your claims handling approach; understand that each customer is different and what we can do for them

What we are looking for is?
• Experience within a customer centric environment
• Team player, able to band together as a team when volumes are high without compromising service
• Customer centric; Understands what exceptional customer service is and wants to deliver
• Calm and works well under pressure
• Organised/good time management
• Excellent communication skills; face-to-face, written and telephone.

Key features of this role:
• £21,500 - £23,650 per annum DOE
• Monday – Friday
• Permanent opportunity

I am looking for candidates with very good customer service skills.
If you are interested please get in touch.
Contact Emma White on 01206840100 or Email or Kayla rose on 01206840100 /

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