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Claims Advisor

Location: SOUTHEND-ON-SEA, ESSEX, UNITED KINGDOM Salary: 17,000.00-18,000.00 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: 8 months ago Reference: X3-239890

My client are a long established insurer with a progressive and vibrant business which has grown its brands in both the business and consumer markets. They are currently recruiting for an experienced Claims Handler on a permanent basis to join the team. 

The company have an entrepreneurial, open and positive culture with a focus on growth, which is an excellent place to work if you enjoy a hardworking, rewarding environment.

Duties Include:

• Providing a high level of customer service at all times via telephone, email and web chat

• Complaints handling and problem solving - Being the first point of contact for claims complaints and dealing with them in a professional timely manner

• Liaising with insurance providers - Obtaining premiums and policy wording from underwriters

• Claims handling - Being the first point of contact to report claims and manage the caseload from start to finish keeping the customer up to date at all times

• Handling renewals - Contacting clients, customers and insurers in regards to premiums and the renewals of accounts

• General Administration - Sending correspondence, filing and general adhoc duties

Person Specification:

In order to be successful in this role you will need to be hard working and motivated to deliver an exceptional service to customers at all times.

• Must have excellent communication skills both written and verbal

• Must have a positive and enthusiastic attitude

• Must be confident on the telephone and able to deal with customer objections in agreed timeframes

• Must have the ability to remain professional at all times whilst delivering an exceptional level of customer service

Whats in it for you?

Not only will you be part of a close knit team with fantastic prospects, you will also be rewarded with the following benefits:

Salary: £17,000 - £18,000 (Dependent on experience)

Parking: Yes

Holiday: 20 days holiday plus bank holidays

If you would like to be considered for this role simply click apply now or email a copy of your most up to date CV to

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