Claims Administrator | Up to 20K | Slough based.
We are looking for an administrator to come and join a well established company working in the Claims Department, your role allows you to join a friendly team who are extremely fun to work with. Your role will be to investigate and resolve customer complaints and have a good understanding of terms & conditions of the business to be able to agree/disagree a financial settlement.
- Ensure all claims are processed within the specific timescales
- Talk with customers about the details of their claims
- Produce weekly/monthly reports
-Generate claim reports and escalate to the relevant department if needed.
You need to be a confident person who has good organisational skills, with impressive telephone manner. You will be working in a department that deals with complaints on a daily basis- so you have to be able to stay focused and calm when under pressure. Looking for someone who has some admin experience but can also come from a customer service background.
ONLY SUITABLE CANDIDATES WILL BE CONTACTED