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Claim Handler

Location: Malta Salary: 25000 - 25000 EUR Per Annum
Sector: Financial Services Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3049933
REED Specialist Recruitment is currently looking for a candidate to fill the position of a Claim Handler for an international insurance company. The chosen candidate must be Spanish speaking and will be reporting to the Operations Manager, forming part of the Claim Operations Team and liaising with Claims Administrators across Europe.

Key responsibilities:
• Assessment and administration of claims ensuring that both agreed turnaround and quality targets are met
• Claims decision making in line with the company standards and respecting own claim authority level
• Corresponding with subsidiaries and third parties in person, on telephone and correspondence
• Contribute to the success of the Claims Department
• Take responsibility for Claims workload assigned and decision making respecting own individual level of authority
• Continually review and action claims on a daily basis
• Complete work in a timely and efficient manner
• Adhere to claims procedures and processes, propose changes and solution to improve them
• Ensure accuracy in all written correspondence to clients and sales intermediaries
• Ensure the integrity of the claims process and system data
• Contribute to the team’s service delivery goals by achieving personal targets for effectiveness and quality
• Liaise with colleagues as well as with other internal departments and external parties
• Keep up-to-date on technical aspects of the job – products, procedures and compliance issues

• Excellent administration skills
• Ability to converse, write and read in Spanish (Spanish Native Speaker)
• Fluent in English
• Ability to understand French or Italian would be considered a bonus
• Knowledge of/or willingness to learn about medical issues
• Past insurance experience / knowledge would be an asset

If you are interested in this opportunity and fit all the necessary requirements, we would like to hear from you.