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Chemical Sales Administrator

Location: CROYDON, SURREY Salary: 8.50 - 10.00 GBP Per Hour
Sector: Sales Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3053135
One of our clients based in the Croydon area are looking for a sales administrator to join their busy team. Hours of work are Monday to Friday 8.30- 5.30pm with an hours lunch break . This role is initially temporary but for the right person will develop into a permanent opportunity.


Your role will be to maintain and improve the customer base and profitability of their existing clients and the generation of new clients through daily calls to existing and the generation of new clients. Provide support to Business Development Managers and Chemical Sales Supervisor in administrative areas such as order processing, customer quotes, sales information management.


 With the use of an in house computer system that has a prompt facility you will contact by phone/email/e-commerce all existing clients on a regular basis.
 Contact former customers with a view to selling company chemicals.
 Send out letters/mailshots to prospective customers to gain trade.
 Maintain and update quality of customer sales database.
 Maintain and update external databases.
 Answer incoming calls promptly according to company procedure.
 Deal with incoming enquiries/orders by phone and e-mail.
 Loading of sales orders onto company order processing system and issue of orders to appropriate suppliers.
 Liaising with suppliers to ensure the smooth delivery of orders and deal promptly with any queries, in line with customer’s expectations.
 Liaise with installations to identify new sites/prospective business.
 Carry out ‘Customer Satisfaction Questionnaires’ post equipment installation,
note comments and liaise with Quality Manager.
 Support the marketing of all product ranges with marketing campaigns/ideas.
 To carry out general administrative duties in respect of the Company
 Communicate effectively with all colleagues to ensure that work is being
carried out efficiently and in a timely manner.
 To adhere to all health and safety and ISO procedures as outlined in the
Company’s procedures.


 Excellent interpersonal skills both written and verbal.
 Able to communicate within a team environment at all levels of the business,
including internal and external customer/suppliers.
 Prior telesales/sales experience from both a cold calling basis as well as an
existing client base.
 Experience of inputting data accurately and evaluate this accordingly.
 Demonstrate customer service ethics.
 Used to working in an environment that involves multi-tasking and
prioritisation of tasks to deliver customer service.
 Knowledge of Microsoft applications at a basis level.
 Have experience of an IT based call logging system.
 Ability to work on their own and within a team

The permanent salary for this role is £19k wih an opportunity to earn an extra £1500 in commission

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