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Caseworker

Location: CANARY WHARF, LONDON Salary: 16.58 - 16.58 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 3
Posted: 5 months ago Reference: 3058062
Dispute Resolution Adviser
Temporary – 12 weeks minimum, most likely extended
£16.58 per hour
Canary Wharf


My client is a leading regulator within housing and they are looking to recruit a number of Dispute Resolution Advisers to join the team. The role will be dealing with queries with regards to social housing over the phone and in writing. These will either be resolved by the DRA or escalated to a more senior member of the team if needed.

Candidate requirements:
- Excellent customer service skills
- Excellent communication
- Ability to empathise with individuals
- Previous experience in a public sector or casework role involving customer contact
- Excellent written skills
- Ability to work independently to resolve issues