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Call Handler

Location: GATESHEAD, TYNE AND WEAR Salary: 8.01 - 9.53 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 11 months ago Reference: 3152398
Reed NHS are working with a large NHS trust in the Gateshead area for a temporary Call Handler. The role will be temporary ongoing, for 37.5 hours per week. Shifts can vary and working hours are between 8am-6pm Monday to Friday.
Must be able to provide a high standard call handling service for enquiries and referrals. To support the referral pathway, engaging with service users, carers and members of the public and other professionals, to ensure that calls are dealt with appropriately.
Essential skills required include call handling experience, IT skills - Microsoft Office, Outlook etc. Custmer care, sensitivity in talking to callers who may be distressed or otherwise emotionally aroused.
Must hold an Enhanced DBS.

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