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Call Centre Associate

Location: PETERBOROUGH, CAMBRIDGESHIRE Salary: 16500.00 - 16500.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 29 days ago Reference: 3044133
Are you ready for a new and exciting opportunity in Customer Service?

Our client requires a Customer Service Executive to join their expanding team.
You will be required to take incoming calls from various customers across the UK, you will professionally handle each call whilst providing support and assistance as well as capturing detailed information.

You will have strong communication skills, high attention to detail and some customer service experience.

Your duties will include
-Handling inbound calls from customers
-Obtaining information accurately and in good time
-Researching information using available resources
-Providing customers with accurate information
-Update existing customer information
-Identify and escalate priority issues
-Follow up customer calls where necessary

You will be required to work some evenings and weekends and occasional Saturday or Sunday on a rotational basis (8.5 hours each day and 5 days per week).
Additional shifts are often available for those wanting to earn extra money.

If you are a strong team player with an excellent attitude and good customer service skills, this could be a fantastic opportunity to join a successful and expanding team.

If you have the required skills and attributes please apply below immediately, alternatively email tara.thorpe@reedglobal.com.


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