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C&B Supervisor - £18.5k - Immediate Start

Location: LINGFIELD, SURREY Salary: 18000.00 - 18500.00 GBP Per Annum
Sector: Hospitality & Leisure Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 11 months ago Reference: 3109738
My client, a renowned Leisure Resort are seeking a driven Conference and Banqueting Supervisor. Within the resort there is a strong culture based on recruiting and developing individuals who embody the ‘Spirit to Serve’.
We are a unique resort based over 450 acres and comprise of one of the UK’s busiest racecourses. Set beside the racecourse is a 4* franchise hotel with 116 luxurious rooms, where guests are able to stay in the hotel with magnificent views over the racecourse, golf course and surrounding countryside. Successful candidates can look forward to using international benefits including discounted hotel stays. They will also be able to enjoy using the relaxing Breathe Spa facilities and PGA Championship 18-hole Golf Course

The successful candidate will be proactive, accurate and highly motivated with a positive attitude towards work. The candidate should also possess relevant experience in a similar role within either F&B or C&B. You will be required to supervise the Conference & Banqueting operation at various events across all areas of the Resort to include the Hotel, Racecourse and Golf Club. Taking personal pride in creating excellent customer experiences, you will also provide occasional administrative assistance to the department and training and supervision to more junior staff when required.

Key responsibilities for the role will include:
To manage events such as conferences, parties, weddings, racing hospitality, meetings and special dinners to ensure customer satisfaction
To supervise and lead casual members of staff during events
To use Marriott apps to deliver high standards of customer service
To work with the Events Sales Team, Catering Team and other members of the C&B team to ensure that customer expectations are met and exceeded
To assist with setting up and turning around rooms for events
To assist the C&B Manager with the delivery of high quality customer service and excellent events

The ideal candidate will possess the following attributes:
2 years’ experience in F&B or C&B
Experience of racing hospitality or branded hotel experience is an advantage
Excellent people management skills
Customer service focused
Experience leading a team
Knowledge of relevant H&S legislation
Good computer and technological skills
Organisation and time management skills
In return we will offer you:
A competitive salary
22 days holiday per year plus Bank Holidays
Contributory pension scheme
Childcare voucher scheme
Free parking
Personal and professional development opportunities

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