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Business Support Unit Case Manager

Location: BUDAPEST Salary: Salary Negotiable
Sector: Multilingual Shared Services Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 6 months ago Reference: 3100515
Our client is a worldwide Financial and Banking Services company with a Center of Excellence in Budapest.
This role will provide opportunities to deepen the knowledge of the special characteristics of a global team within a multinational company, also, candidates will get familiar with cultural diversity and multinational values in a fast-moving environment.

Key Responsibilities
o Provide continuous support for the colleagues and Regional Managers
o Understand compliance defined standards for applicable client types and any country specific requirements.
o Preparing and ensuring timely update of packages.
o Responsible for the preparation, of due diligence and approval of the electronic program-related records in partnership with Relationship Management and Compliance. In addition, to ensure compliance of Business Support Unit department with our client and local regulatory requirements and internal policies to improve efficiency of bank’s operations and procedures, to identify the gaps and to mitigate the risk
o Understanding customer’s business, industry and market environment.
o Help identify training areas for Owners/Relationship Managers.
o Get involved in necessary system specific and personal training organizing.
o As a Case Manager carry out due diligence of relevant documentation for selected Commercial Bank clients of WE, Romania and Czech Republic in compliance with our client’s policies and local regulations, including:
o Actively interact with Clients/Project Owners/Project Support to obtain missing information required to complete program-related documentation;
o Escalate documentation to AML Compliance according to operating procedures;
o Monitor and track the program’s documentation completion to ensure minimal past dues;
o Escalate all of the program related documentation not in compliance with AML/program requirements to Business supervisors/Compliance;
o Monitor and manage flow of the program’s packages to adhere to internal deadlines

o Advanced English and Czech language skills (both oral and written)
o 1 – 3 years working experience preferably in Banking or Finance but fresh graduates are also welcome
o Experience in Control/Risk or Compliance function is an advantage
o Well-developed problem solving skills.
o Must be familiar with market, competition and local (Western Europe, Romania, Czech Republic) regulations. Should have good knowledge of Commercial Bank products, loans and card related products.
o Knowledge of general policies, credit policies and related regulations

Budapest, XIII. District

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