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Booking Advisor

Location: BELFAST, COUNTY ANTRIM Salary: 16000 - 16000 GBP Per Annum
Sector: Sales Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 9 months ago Reference: 3113528
Our client is looking for advisors with the ability to have an integral role in handling high volume telephone, email and web based enquiries.

As this role has an element of sales it is preferred that you have gained experience within a target making background. Great customer service is something that should come naturally to you along with the ability to display empathy and demonstrate great listening skills.

3 jobs available!

Key responsibilities:
•Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential enquiry
•Efficient, effective and focused response to all enquiries via telephone and email while also displaying empathy
•Following up on enquiries by phone and email
•Proactively follow the customers pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly
•Process and book all referrals within appropriate time frame
•To work as part of a team and on own initiative

•6-12 months sales and/or customer service experience
•Excellent IT skills with proven experience in Microsoft packages
•Demonstrable experience of working in a target driven environment with the ability to prioritise work, meet deadlines and work calmly under pressure
•Understanding of the Data Protection Act and importance of confidentiality
•Drive to meet targets
•Must be able to multi-task, and work to very tight deadlines
•Customer Service and sales skills
•Excellent communication both oral and written

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