Service Asset and Configuration Manager – Birstall
Permanent - £30-40K
Monday to Friday – 09:00 – 17:00
Reed Technology are working with a leading managed services provider to recruit a Service Asset and Configuration Manager to join their team on a permanent basis. This opportunity will involve working on a large public sector managed service account within a SIAM model.
• Definition and ownership of 3 tier hierarchical processes for both Service Asset and Configuration Management.
• Ownership of the processes from end-to-end across all Service Towers within the target operating model.
• Ensuring the removal of SILO’s.
• CMDB Management.
• Asset relationship mapping.
• Experience of service delivery in a SIAM model or at least fully aware and bought into the principles of SIAM.
• Process ownership on services delivered to external customers.
• Strong data analysis skills utilising Service Now and Excel.
• Service Asset and Configuration experience.
• Experience dealing with 3rd parties.
As this is a newly created role there is a real opportunity to make this role your own and to deliver against best practice. Our client offers a number of benefits including 25 days holiday (plus bank holidays) with the option to purchase more! Other benefits include professional development, healthcare, your birthday off plus much more!
This role is available now, so apply now for immediate consideration!