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Application Support Analyst

Location: BRISTOL, AVON, UNITED KINGDOM Salary: 20,000-23,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 25
Posted: 3 months ago Reference: X3-358965

 Do you have excellent customer service skills?

Are you looking to get into a technical role but do not necessarily have the technical experience?

Would you like a role which could lead to software testing, networking or much more?

Do you have 5 GCSE's grade 'C' or above and a valid driving license?

If so I am working with an innovative tech company based in North Bristol who are looking for individuals to be part of their technical support team. As they have bespoke internal systems/ applications I am able to open this opportunity to individuals passionate about IT but do not necessarily have the working experience in tech.

This is an excellent opportunity which offers an established career path. You would be joining a dynamic and forward thinking organisation who offer excellent benefits and the opportunity to join a welcoming and friendly team.

Responsibilities:-

You will work closely with customers to resolve calls quickly and efficiently.
You will identify and resolve issues reported involving the bespoke code-set installed with each customer.
You will be reporting to the Technical Manager who is part of the Second Line Support Team involved in all aspects of technical and customer support.
This is a role which is fast paced and often time critical.
The ideal candidate will have excellent communication skills and a passion for IT.
Our client will be offering full training with this role so it is a perfect opportunity for experienced and non-experienced candidates to build a longstanding and rewarding career in IT.
If you would be interested in the above then please do apply with your updated CV and I will aim to call successful candidates back within 24 hours. If you would like to find out more then email me at joe.fulford@reedglobal.com.

 

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