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Administrator

Location: CROYDON, SURREY Salary: 19000.00 - 22000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: about 8 hours ago Reference: 3117116
My established client are currently recruiting for an Administrator to join their team on a permanent basis.

Salary between £19,000 - £22,000
Monday to Friday 9am - 6pm

We are looking to fill this position as soon as possible!
So please apply now for more information.

Main Job Role and Responsibilities
1. Allocation of documents by using the system and database
2. Communication directly with all members of staff.
3. Administration of database entries
4. Paperwork completion and ensuring accurate filing of same
5. Answering phones
6. Dealing with customer queries and complaints
7. Sending out stock requests

Secondary Job Role and Responsibilities
* Provide full customer services to all clients, agents and internal complaints and/or queries, ensuring you respond and resolve complaints and/or queries in the agreed timing. Timing may be different as it will depend on the issue.
*To ensure all communication is clear and concise and ensure you stick to any agree deadlines with regard to sending updates and to resolve all issues.
*Answer phone, speak to all customers and help to resolve queries until finalisation.
*Process info using database, liaising with various parties and producing member documents. Keeping database up to date with any changes.
*Liaise with Accounts department regarding settlements, payments.
* Adhoc administrative duties.

Key Skills and Qualifications
1. Strong administrative skills
2. Excellent communication
3. Good IT skills
4. Organised and efficient systematic worker

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