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Account Manager

Location: HORLEY, SURREY, UNITED KINGDOM Salary: 24,000-32,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: 6
Posted: 2 months ago Reference: X3-366098

An exciting opportunity has arisen to join a successful and well-established family run business as a Sales Executive / Junior Account Manager.

The key responsibilities will include: 

  • Managing key nationwide accounts with all administration and general support
  • Ensuring Service Level Agreements are being met and the best possible service is being provided
  • Ensuring logistics administration is effective and efficient for the key accounts
  • Processing sales orders and checking invoices against delivery notes
  • Updating spreadsheets and inputting data to correlate with delivery notes and timings
  • Resolve queries or complaints and escalate where necessary
  • Attendance at off site meetings when required
  • Liaising with depots regarding nationwide logistics working to tight deadlines
  • Assist the sales team with sending out information and samples
  • Liaising with the onsite warehouse and production line about products, orders and deliveries
  • Answering calls and queries from new and existing clients
  • Arranging meetings, inviting attendees and preparing statistics/paperwork/refreshments  
  • All ad hoc admin

The successful candidate will possess the following attributes:

  • Minimum of 2 years relevant experience within a similar position
  • Experience of working in the retail industry, preferably with major UK supermarkets as a customer, and/or working with clients and accounts in the retail environment
  • Experience of working with clients in the UK, Europe, China and the Far East
  • Enjoy working in a small but tight-knit team
  • The ability to work accurately, with attention to detail
  • An interest in the retail market and knowledge of trends
  • A problem solving/analytical mind
  • Experience of working in a fast-paced environment
  • Professional communication skills – verbal and written
  • Computer literacy with a comprehensive working knowledge of Microsoft Word and Excel and ideally Sage 50
  • Requires organised individual with excellent time management and the ability to manage/prioritise workload
  • Highly self-motivated with a 'can-do' attitude and the ability to work with minimum supervision
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