REED are working with a Nationwide vehicle leasing business who are looking for assistance on an ongoing basis in their office in Sale, Manchester.
Pay: £9.23 PAYE
Hours: 35hrs a week
Contract: Temp to Perm
Remote onboardng and remote working during the current situation.
All equiptment needed such as laptop is provided.
The client is looking for an Account Manager who can manage Customer Accounts and ensure that the whole process from the introduction, to following through with service calls is completed to a high standard.
With this position, you will be working across several teams and the role will encompass some customer service and administration duties the main duties will be;
What will you be doing?
* Data Inputting and updating customer accounts
* Order Placements for customers
* Administering and organising customer test drive requests
* Email correspondence to customers
* Customer Service duties via email
* Some outbound calling to customers to respond to queries and account requests
* Reporting account information using Excel
* Managing specific accounts for clients
We are looking for someone to start as soon as possible
*Strong Customer Service Skills
*Very competent with Microsoft Office, including Excel
*Previous experience dealing with order inputting or order processing.
*Motivated Team Player
*Previous experience managing customer accounts. If you have experience within fleet admin then this would be an advantage but it is not essential