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Accommodation Placement Assistant

Location: BEXLEYHEATH, KENT Salary: 11.71 - 11.71 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 2 months ago Reference: 3108451
Accommodation Placement Assistant
Bexleyheath, Kent
Temporary – Initially 6 months
Full time – Monday – Friday 9-5
£11.71 per hour

About the job:
• To arrange the admission of households into and transfer from temporary accommodation.
• Arrange the storage of applicant’s goods where appropriate.
• To provide administrative support to the HOS.

Main accountabilities:
• Interview households at the Civic Offices to complete the sign up documentation before placing into emergency accommodation.
• Complete HB claims for applicants placed into temporary accommodation and ensure the claim forms are sent to Capita for urgent processing.
• In liaison with the Income Recovery Officer, ensure that rent accounts are set up and
applicants provided with details of how payments should be made.
• Deal with any disputes between families and neighbours and take appropriate action to deal with any breaches of licence conditions.
• Ensure the timely removal of goods from storage, in accordance with legal requirements, when applicants leave temporary accommodation to minimise the cost to the Council.
• Check and process invoices received from landlords providing accommodation for homeless people, for removals and in respect of other bills within agreed operational time limits.
• Answer straightforward correspondence and enquiries from applicants or those acting on their behalf (subject to sharing of information legislation & protocols).
• The post holder is expected to use her/his initiative to work under minimum supervision and in close co-operation with other members of the team.

About you:
• Educated to GCSE standard
• Fluency in spoken and written English


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