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3rd Line Support

Location: CHIPPENHAM, WILTSHIRE Salary: 30000 - 33000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 11 months ago Reference: 3068449

Our client, a well-established business based in Chippenham, are currently searching for an IT Infrastructure Engineer to join their current team on a permanent, full time basis. The purpose of this role is to carry out third line IT infrastructure support in order to deliver and maintain a high quality secure server and network platform.

Duties to include;

• To carry out support and maintenance tasks and to participate in and manage simple projects in the following areas of infrastructure technology; Data networks (WAN, LAN & Security), Voice networks (fixed and mobile), Converged networks (VOIP), Servers and server software
• Maintain strong relationships with the 1st and 2nd line teams
• Maximise system availability via proactive monitoring and performance trending
• Ensure that network security is monitored and maintained to agreed policies
• Proactively identify and champion network security enhancements
• Maintain professional supplier relationships in line with the supplier management framework
• Take a key role in the implementation of new systems and services
• Project manage simple technical system implementations
• Take an active role in researching, testing and implementing new technologies

Technical Skills;

• Microsoft Windows Server OS and Core Application support (Exchange, Skype for Business, Remote App, Office, etc.)
• Backup and Restore; Configuration, support and troubleshooting, Disaster Recovery
• Core Networking knowledge; DNS, DHCP, WINS, Routing, VLAN’s, Subnets, Switching, Monitoring, VoIP
• Security best practices; Active Directory, Group Policy, Endpoint (AV), Firewalls, Email & Web filtering
• Virtualisation Technologies; VMware vSphere & vSAN, iSCSI & Fibre SAN, Resiliency/HA, Guest Mobility

This is a permanent, full time role based in Chippenham offering £30,000 - £33,000 per annum plus a car allowance of £3,000. If you are interested in this position then please do hesitate to send your up to date CV, looking forward to hearing from you.

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