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2nd Line support – Desktop Support – IT Support

Location: VICTORIA, LONDON, UNITED KINGDOM Salary: 26,000-28,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 84
Posted: 28 days ago Reference: X3-389452

2nd Line support – Desktop Support – IT Support candidate sought by an organisation with offices in Victoria. You will work as part of a small team and provide support to 300 onsite users. The ideal candidate will be skilled in desktop support (remote and deskside) and have a desire to work towards networking and infrastructure.

Skills sought:

 

Essential

  • 2 to 4 years of IT experience
  • Microsoft Windows 10
  • Microsoft Office 365 Products and Services
  • Active Directory
  • A broad understanding of IT and Desktop support
  • Understanding/knowledge of networking and infrastructure (Desirable)

 

Experience and Skills

  • Understanding the importance of business processes and compliance
  • Excellent communication skills (verbal and written)
  • Excellent Time management and Organisational skills.
  • A good theoretical and practical approach to diagnosing problems.
  • Ability to work independently on a wide range of products.
  • Customer support skills
  • Experience of user move and changes
  • Good all-round understanding of hardware maintenance/break-fix
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