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1St Line Support

Location: SWANSEA, WEST GLAMORGAN, UNITED KINGDOM Salary: 18,000.00-21,000.00 GBP (UK Pounds) Per annum, inc Benefits
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 4 months ago Reference: X3-231894

I am currently recruiting for a 1st Line Support Engineer for my client based in Swansea. This role is accessible via public transport and offers solid training and development. You will work with a small, supportive team on a permanent basis. This role is paying up to £20,000 per annum depending on experience.

The Role

You will work with a team of 8 service desk engineers who provide ongoing Office 365 Microsoft Office Support to a range of SME’s across South Wales. The working hours are between 8:30am – 5pm Monday – Friday with some flexibility needed. You will join a friendly, lively environment – providing remote support and client on-site support.

Essential Skills

You will have a keen interest in IT and have some previous experience within a 1st line support role providing Office 365 support. You will ideally have Office 355 / Microsoft Office Support experience. If you have telephony support experience that is desirable but not essential. You will be comfortable communicating with customers via telephone and providing excellent customer service.

If you are interested in this role and have experience within a 1st line support role please apply online or contact Laura Hill for more information on 02920 386502.

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