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1ST AND 2ND LINE SUPPORT

Location: ENFIELD, MIDDLESEX Salary: 20500.00 - 25000.00 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 4 months ago Reference: 3264752
Are you able to provide a full 1st and 2nd line support to users, helping with telephone calls and carryout online support as well as every day inquiries.   Are you able to help callers resolve logging on/ off issues?  Do you enjoy  looking after printers, password and directory creations, PCs and also supporting additional products like mobiles,tablets and telephones?

If these are the kind of duties you are confident  supporting and you have an excellent knowledge of Excel, and MS Word and like to work in a small, effectively and friendly team this could be a great opportunity for you.

Have you used a ticketing system ? Are you able to prioritise  issues and ensure end users are well supported and any technical problems or issues are  resolved quickly ?

If you are interested in this role please apply now via this advert or email your CV to wendy.baker@reedglobal.com 

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