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11 jobs in Ireland

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Salesforce Support Analyst - Helpdesk

  • DUBLIN SOUTH
  • Temporary
  • 3 days ago

Negotiable

THIS IS A 6 MONTH CONTRACT

We are looking for a Salesforce Support Analyst to support our clients CRM Functions in South Dublin. In this role, you will provide remote and local IT support by troubleshooting, diagnosing, installing and configuring a variety of hardware and software. You will also assist in application support issues, such as access provisioning and various app configuration changes. As a Salesforce Support Analyst, you exhibit a high level of professionalism in providing excellent customer service and exercising sound judgment to provide timely resolution of problems. You will maintain in-depth knowledge of all desktop systems, applications, and technologies. This position requires an outgoing person with excellent communications skills who enjoys helping people and working in a team environment.

The ideal candidate will have around 2 years of experience in IT, as well as 1 to 3 years of salesforce administration support in a mid to large size Enterprise.

Responsibilities:


• Provide excellent customer service and diffuse heightened end-user sensitivity.
• Ability to communicate technical information to both technical and non-technical personnel.
• Resolve user issues submitted via ticketing system, phone, and email.
• Uses troubleshooting skills and experience to resolve many issues immediately.
• Escalate unresolved customer issues and recommend documented solutions and/or temporary alternative procedures to users
• Track all requests using case management application.
• Satisfactorily complete a minimum number of tickets/period based upon group standards while maintaining satisfactory customer feedback.
• Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals.
• User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu.
• TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally.
• Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Gapps, Browsers, Salesforce.com, etc.).
• FTP and Web Services Integrations.
• Basic understanding of a programming language (PL/SQL, JavaScript, Java, Apex, VisualForce, etc).


Required Skills:

• Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.), hardware/software and general technology trends
• Excellent project management skills with ability to juggle multiple projects/tasks across various user groups
• Understanding of business processes and ability to translate business requirements into application functionality
• Excellent verbal and written technical documentation skills
• Strong team player with service-oriented attitude and customer focus
• Strong research and problem solving abilities are required
• Must be a go-getter and salesforce.com enthusiast who thrives on working in a fast-paced environment


Desired Skills:

• Polycom and Video Conferencing solutions experience
• Linux support experience
• Knowledge of Cisco software and hardware
• Knowledge of desktop security (anti-virus/anti-spam/firewall/patching/two-factor authentication)
Salesforce Administrator (201), Salesforce Advanced Administrator (211), and Salesforce Developer (401) Certifications

Partners Operations Administrator

  • DUBLIN SOUTH
  • Temporary
  • 3 weeks ago

€17 Per hour

My client, a leading IT company based in South Dublin are recruiting for a Business Operations Specialist to assist in the supporting of one of their partner programmes. The role is to begin as soon as possible and is an ongoing temporary contract.

Responsibilities:

• Ability to collaborate, mentor and lead a team of ops specialists to drive operational excellence.
• Provide dashboards and metrics on a global scale to help our partners and internal partner teams grow their respective businesses.
• Provide monthly, quarterly and ad-hoc reporting and metrics.
• Respond to process & policy questions and effectively communicate requirements to all stakeholders
• Provide triage for partner business cases and inquiries
• Help to improve partner lead qualification and lead conversion process
• Liaison for the Partner Programs team providing training and program updates

Experience/Skills Required:

• Bachelor's degree or equivalent combination of education and experience
• 4+ years technical support or sales/operations support experience
• Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations
• Demonstrated participation in process improvement initiatives and/or project management experience
• Candidate must be able to multitask in a fast paced environment and exercise a high degree of initiative in resolving issues and developing system/process enhancement recommendations

Accounts Payable Assistant

  • DUBLIN SOUTH
  • Permanent
  • 4 weeks ago

Negotiable

Key Responsibilities:

• Processing supplier invoices & credit notes
• Bank Reconciliations
• Account reconciliations & reporting, assisting with month end close
• Dealing with customers & supplier invoice queries
• Complete all tasks punctually and effiently to a given deadline

Front of House Receptionist

  • DUBLIN NORTH
  • Temporary
  • 4 days ago

€13 Per hour

My client based in Eastpoint Business Park, Dublin 3 are currently seeking a front of house receptionist for their newly renovated office. The role is for a global organisation and will be a temporary role for at least the first 3 months with the view of converting to a permanent position, the working hours are 10am - 6pm Monday - Friday. This is an exciting opportunity for a candidate looking to development their career in an office based role and grow within a rapidly expanding business.

Duties


• Meet and greet
• Welcoming visitors and global stakeholders
• Assisting with some team administration for the office
• Answering all inbound calls and managing a busy switchboard
• Issuing security passes to every visitor and cross checking security requirements
• Arranging taxi pick up for employees and visitors
• Managing all incoming and outgoing mail for the office

Skills & Attributes required


• Ideally have 1 / 2 years previous office experience
• Excellent IT skills and the ability to pick up new systems
• Excellent customer service skills
• Must be willing to work the standard office hours of 10am - 6pm

Accounts Assistant

  • DUBLIN CITY CENTRE
  • Permanent
  • 1 month ago

€26,000 to €30,000 Per annum

Job Description

Job Purpose


To ensure that all amounts due by the company are paid in an accurate and timely
manner with specific reference to their credit policy and agreed terms with specific
suppliers.

Principal Duties & Responsibilities

· Ensure that all invoices and expense claims are authorised in accordance with
company expense policy.
· Chasing up authorisation where not authorised.
· Inputting all invoices and expense claims into the SUN accounts system
· Run payments approval report
· When approved by Head of Finance/Finance Director generate payments
· Issue confirmations / remittances
· Maintain their Fixed Asset register in accordance with Capex policy.
· Answer any creditor queries from suppliers.
· File invoices to agreed filing procedures.
· Process manual payments as required
· Assist in processing of client fund payments.
· Petty cash management & reconciliation

Revenue Accounting Analyst

  • DUBLIN CITY CENTRE
  • Temporary
  • 1 week ago

Negotiable

We need a motivated individual to join the revenue team within our client's finance department to help to provide an accurate recording of revenue in their finance system. The role would be an excellent entry point for a graduate looking to embark on a career in finance.

THIS CLIENT IS ONE OF IRELANDS LEADING BUSINESSES AND WOULD PRESENT A SIZEABLE OPPORTUNITY FOR THE SUCCESSFUL CANDIDATE TO DEVELOP WITHIN. 

Job Responsibilities:

• Extract revenue information from company data systems
• Creating and posting journals to the accounting system, Oracle.
• Updating of complex billing models
• Work closely with other analysts to enhance the analysis of product performance
• Supporting short, medium and long-term revenue forecasting
• Amending reporting for any new/changed tariffs
• Deal with external audit queries relating to calculation of postpay retail revenue

Skills

• The candidate will have a financial or business degree/ qualification and will ideally possess two years of office experience
• High level of numeracy, and desire to work in a Finance role
• Attention to detail
• Self-starter with desire and ability to understand and improve processes
• Strong communication skills
• Oracle or SAP Financial systems knowledge



Revenue Analyst (Qualified)

  • DUBLIN CITY CENTRE
  • Temporary
  • 1 week ago

€25 to €30 Per hour

We are looking for an Analyst to join our client's revenue and margin team. They will be responsible for managing the revenue and costs associated with a wide variety of their revenues associated with their procedures. You will develop skills in accounting, analysis, forecasting, while working closely with their business teams to make sure they are achieving the best deals possible.

THIS CLIENT IS ONE OF IRELANDS LEADING BUSINESSES AND WOULD PRESENT A SIZEABLE OPPORTUNITY FOR THE SUCCESSFUL CANDIDATE TO DEVELOP WITHIN.

This is typically a temporary contract of 3-6 months with the expectation the candidate will be made permanent after this probationary period.

Job Responsibilities:

• Assisting the revenue manager in the implementation and upholding of all related financial controls, processes and procedures within the revenue reporting area.
• Assist with all month end accounting ensuring revenue streams are accounted for.
• Preparation of management information reports
• Monthly presentation to the Business teams detailing actual performance versus budget/forecast..
• Responsible, where appropriate, for related ad hoc Regulatory reporting.
• Processing of daily billing files in Oracle
• Support all requests that are made for ad hoc revenue analysis.
• Preparation of balance sheet reconciliation`s.
• Assist/lead various ad hoc projects.

Skills:

• Qualified accountant (ACCA, ACA, CIMA)
• Experience of financial and management accounting and control
• Experience of reporting and analysis
• MS Office Excel
• Exam qualified + 4 years business/ office experience (approx)

Desirable:

• Oracle Financial Systems
• Retail Experience

Wholesale Financial Analyst

  • DUBLIN CITY CENTRE
  • Temporary
  • 1 week ago

Negotiable

We need a motivated individual to join the revenue team within our client's finance department to help to provide an accurate recording of revenue in their finance system. The role would be an excellent entry point for a graduate looking to embark on a career in finance.

THIS CLIENT IS ONE OF IRELANDS LEADING BUSINESSES AND WOULD PRESENT A SIZEABLE OPPORTUNITY FOR THE SUCCESSFUL CANDIDATE TO DEVELOP WITHIN.

This is typically a temporary contract of 3-6 months with the expectation the candidate will be made permanent after this probationary period.

Job Responsibilities 


• Maintain and enhance controls in the wholesale area.
• Raising and verification of interconnect of supply invoices
• Work with internal systems to extract data reports to support the forecast and accruals process
• Month end accounting
• Assist with preparation of the weekly flash report
• Assist with preparing forecast and budget data.
• Respond to adhoc requests as required

Skills

• The candidate will have a financial or business degree/ qualification and will ideally possess two years of office experience
• High level of numeracy, and desire to work in a Finance role
• Attention to detail
• Self-starter with desire and ability to understand and improve processes
• Strong communication skills
• Oracle or SAP Financial systems knowledge


Graduate Accountant

  • DUBLIN CITY CENTRE
  • Permanent
  • 1 week ago

€25,000 to €30,000 Per annum

The job of the successful candidate will be to provide assistance in the following areas:

• Preparation of statutory accounts for auditors and the daily management of the interim and final audit process;
• Preparation of monthly management accounts, full analysis of KPI’s and commentary on results against budget and prior periods for review by Financial Controller;
• Analyse control of costs and help to measure department performance Vs budget;
• Assisting the Financial Controller in the provision of up to date, relevant financial analysis on an ad hoc and regular basis to the Board and Management Team to assist in the strategic direction and planning
• Tax compliance requirements and statistical reporting requirements;
• Provide maintenance of all finance process documents, the preparation of new process documents and acting as the finance representative on the internal audit team;
• Ensure good working relationships with all key partners in areas such as investment, banking, legal, audit, taxation etc;
• Responsibility for the daily management of all bank accounts and internal FX requirements and customers; and
• Responsibility for the management of direct staff in the finance department.

Credit Controller

  • DUBLIN NORTH
  • Permanent
  • 1 week ago

€30,000 to €32,000 Per annum

Key Responsibilities and Duties

• Checking customer’s credit ratings and set up new accounts accordingly
• Recording accurately all correspondence with clients
• Resolving queries both internally and externally around outstanding invoices
• Post and allocate daily pay to accounting systems
• Providing accounts information to internal departments
• Ensuring customers pay within agreed credit terms by key account management.
• Reporting a Monthly breakdown of key accounts
• Must establish and maintain good client relationships, both internally and externally at all levels
• Reconciliation of complex accounts and have excellent attention to detail

Credit Controller - Dublin

  • DUBLIN NORTH
  • Contract
  • 1 month ago

€32,000 to €35,000 Per annum

Job Responsibilities:

• Administration of contract sales related paperwork such as Applications, Payment Certificates, Invoices, Retentions and Cash Receipts.
• Liaising closely with Internal Management Team to arrange scheduled sales, collections and to ensure all relevant paperwork is handled and reported correctly.
• Responsibility for cash collections. This will involve regular contact with client personnel dealing with sales and payment approvals and with the client’s accounts payable departments.
• Review online bank transactions daily, and update cash receipts on accounting system and reports.
• Weekly Cash Collection forecasts to be prepared and analysed for variances.
• Prepare and post monthly intercompany sales transactions.
• End of month routines to close out ledgers, prepare relevant reconciliations and monthly reports.
• Setting up of new projects and clients on accounting system.
• Ad hoc duties associated with role.
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