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Engaging Future Leaders
GRADdirect - Response Management
Although candidate attraction is often seen as the most important element of graduate recruitment, professional research and our own experience shows that effective management of the candidate experience and efficiency of the campaign that does more to drive delivery of a programme's overall objectives.
And because attraction doesn't end at the candidate's initial enquiry, we'll manage your brand and service level right the way through to the onboarding stage. We know that the best graduates market may well be applying for multiple opportunities, so we will keep them positively engaged in the recruitment process until they start working for you.
We have a long established reputation for operational efficiency supported by robust quality assurance and best practice. Over many years working as an outsourced service provider, we have managed campaigns across virtually all HR systems from bespoke in-house client recruiting solutions to more commonly used standards.
We tailor our processes to each client depending on their requirements, but some of the standard solution we can provide include:
- Project Management – a dedicated project management team will be assigned to you to manage your campaign.
- Response Handling – fully branded email inboxes and telephone hotlines to manage candidate queries.
- Candidate Management – supporting and managing candidates through the application and assessment processes, from special requirements and issuing materials, to processing candidate expenses.
- Reporting and Management Information – tailored to your needs
- On-boarding – keeping offered candidates engaged on your behalf before they start, however long the gap.
What our clients appreciate most about our service is the flexibility we have to ramp up or taper off our services as and when required. We're able to scale our solution effectively towards your needs, and switch on or switch off any of our services at short notice dependent on your requirements and budget. Our response management teams are able to meet the unique timescales of the graduate calendar, enabling clients to scale resources to meet candidate requirements without adding fixed overheads.
Our core team of experienced and specialist graduate recruiters provide a professional and high impact outsourced response. They will become an integral part of your organisation, seemlessly slotting in to your current team, and ensuring they know the recruitment brief inside out, the key stakeholders within your organisation, and relationships they need to build. The team will always be overseen by an experienced account director and managed by a dedicated campaign manager.
From answering candidate calls using your company name, to the development of a dedicated email address, we have proved that attention to detail and the development of a robust, quality recruitment process not only creates a stronger employer brand, but increases candidate quality, while reducing cost per hire.
Your account team will be at the forefront of managing candidates through the recruitment process and ensuring that their experience, whatever the outcome, is a positive one. Our teams know the importance of candidate conversion at all stages of the recruitment process and the system we have in place enable us to manage candidates and ensure your targets are achieved.