Extra Mile Award Winners
"We care that you care"
Week 4 Winner
Our winning nomination for week 4 is Margaret Murray, a Radiographic Support Worker for Gateshead Breast Screening and Assessment. Margaret was nominated by her entire team(!), who said:
"Margaret has worked in the unit as a Radiographic Support Worker since it opened in 1988, and will retire in January 2015. Margaret has embraced the many changes in the service over this period and has been pivotal in the latest major change – the introduction of digital mammography equipment resulting in improved diagnostic images for the women. This award would be a fantastic end to her career. Margaret is one of those extraordinary people who always give 150%, going far beyond the requirements of her role to support both staff and patients. Margaret is the most caring, helpful, cheerful and hardworking member of our team, nothing is ever too much trouble for her. Margaret cares for her colleagues, acting as an intermediary when there are issues, being a shoulder to cry on, mentoring and befriending new staff and being a source of information and advice to all members of the team from admin staff to medical consultants. Much of Margaret's work goes unnoticed behind the scenes, but although she does not get the praise and encouragement that front line staff often receive, she works tirelessly to ensure that the patients get the best service possible. Margaret is devoted to the unit and cares deeply about all the patients, her role is vital in ensuring that the patients get the service that they need. Margaret is the heart of the breast unit and the glue the holds it altogether, she does so much that it is impossible to fully explain how invaluable she is. I have attached some comments from her colleagues to show how highly she is thought of by everyone. She is definitely a healthcare hero."
Week 5 Winner
A huge congratulations goes to Nalin Kiri, a Biomedical Scientist from Guy's Hospital, London! Nalin was nominated by his manager, Joanna, who said:
"He deserves an Extra Mile award because he is one of those people who just works away quietly, never complains, is always at work on time, always makes the extra effort to help others and is always willing to go that extra mile! He is one of the most dedicated members of my team and this often goes unrecognised by his colleagues. I would just like to give him the opportunity to receive a little bit of recognition for all that he does. I cannot think of a more deserving person."
Week 6 Winner
Congratulations to our Week 6 winner, Kelly Hayes from Aylesbury! Kelly is a CPN Mental Health Nurse, and was nominated by her service user, Susan:
"I've had several CPN's over the years but Kelly has been exceptional. Just over a year and a half ago now I had a major relapse into anorexia, depression and severe self harm. I was suicidal, I didn't think I had anything left to live for.
I told Kelly how I'd always wanted to be an Occupational Therapist, but because of my dyscalculia and inability to get my math GCSE, no university would look at me. Kelly convinced me she would find a way to help me get my dream and find a reason to live again (before I'd only had workers agree with me and suggest other roles I neither wanted nor felt able to do). She found out about an Access course which she convinced me I could do and would get me into university.I failed the first attempt and rang her sobbing, telling her I couldn't live like this anymore and that I couldn't force myself to eat if there was no point, I was considering taking my own life. She convinced me to ring my parents and get to a safe space, she coached me round, and encouraged me. I got a maths tutor to try and pass the access entry test again a few weeks later and when I got in, even though she wasn't due to see me, she spent time making me a small handmade figurine and gift bag and well done card and dropped it in person to my house.
She is always available, she always gets back to me quicker than any other professional that I have worked with. When other people were giving up, she refused to, when I was even giving up, she wouldn't still. I literally owe the fact that I'm still alive to Kelly. There are so many CPN's who would not, and in the past haven't, gone that extra distance to support me. Kelly makes me feel like it matters not just that i'm alive, but that I'm okay, and if she does that for me, then I know she must be doing that for so many other people. WOW - just think of the impact of that!"