Business support sector sees above average salary growth

Salary levels across the business support sector grew last year, as the industry witnessed steady salary increases across a variety of job roles, according to new data released by Reed Business Support today (Thursday 30 January 2020).

From analysis of 7.5 million jobs posted since the start of 2016, the Reed Business Support Salary Guide 2020 – part of the company’s annual suite of salary guides – found that salaries in the business support sector remained strong going into 2020, despite a downturn in the number of roles advertised. The salary growth has resulted in an average salary across the sector of £25,879 in 2019, compared to the 2018 figure of £24,543. 

Business support not the only sector showing growth

Despite the steady salary growth in the business support sector, this was not the highest growing sector. The technology sector experienced 13.8 per cent growth in the level of roles advertised. While the hospitality sector  experienced an increase of 6.1% per cent in salaries over the past 12 months.

In the face of tough trading conditions reinforced by business and consumer uncertainty caused by Brexit, the business support sector has been able to maintain growth for salary levels.

Victoria O’Connor, Reed Business Support expert, said: “Like many others, the business support sector will have been affected over recent times by the economic and political uncertainty generated by the Brexit fall out.

“Despite this, it appears that the sector continues to perform steadily and has been able to maintain salary level growth for  employees. The good news for the sector is that the past 12 months have seen a strong surge in salary increases which we predict will continue into next year. This is a welcome trend for existing employees and should also help attract talent considering a move into a resilient sector that offers plenty of career opportunities.”

Businesses recruiting to adapt to changing business climate

Of the salary increases identified, some roles have benefitted more than others in the last year. And the biggest percentage of wage increases include receptionists (23.1%), administrators (11.1%) and executive assistants (4.1%).

O’Connor continued: “In creating a great place to work employers need to consider important facets such as working environment, culture, flexibility, additional benefits and exciting projects. And of course, getting the right pay rates is always a vital element. Our annual salary guides will help employers to understand the changing climate so that they can compete effectively in a talent-short market. 

“The guides also show how the business support sector across the UK is responding to a changing political and commercial climate. In 2020, we expect to see business support professionals continue to be in demand as companies look for proven experience to stay strong and plan in the coming months – now that the future is becoming clearer. Employing the right people and capturing the best talent will be crucial to helping businesses achieve that and our salary guide will give an indication of where the competition is and where it is going to be in 2020 and beyond.”

Download REED’s Business Support Salary Guide here

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