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Customer service – key for every business, the face of service, and brunt of customer woes. Without customer service, where would a business be? Low in Google review rankings? Further down a search...
HR professionals often have to be all things to all people, but even so, you’d be hard-pressed to find someone who would describe their organisation’s HR team as data analysts.
The latest generation of mobile technology is set to roll out across the UK in 2020. What opportunities will this bring for businesses?
If I asked you to picture an engineer, what image would spring to mind? Is it, by any chance, a man in a high-vis jacket and hard hat?
HR is far from unique as a sector in being subject to technological disruption. However, the opportunities and challenges new technology presents to HR professionals is unique.
Louise Cooper, journalist at CooperCity, discusses her thoughts on our latest Big Question – Do you think that gender pay gap reporting is the best way to bring about better equality in the workplace?
Finance professionals confident gender pay reporting will work, but only third see the gap close
REED today advises managers to place a greater focus on their plans for departing employees.
Industry 4.0, industry X.0, the fourth industrial revolution, the post-digital age.
Government implementation of a digital identity programme would boost the UK economy by £58 billion, Reed Screening director Keith Rosser revealed at last week’s Screening in the Digital Age event.
