Our promises to you as a valued candidate or client
In line with our vision to become the World's favourite recruiter, we will endeavour to deliver the best service possible to you through the following actions:
Candidate Charter
We Treat Our Candidates and Clients with Respect
We will:
- Provide a high standard of communications by responding to all calls and emails promptly and in a professional manner
- Acknowledge all of your job applications
- Actively request client feedback from any interviews on your behalf and provide this to you
We Provide Market Expertise
We will:
- Give you an accurate view of the job market in your area and sector
- Provide you with honest, impartial advice on how best to succeed in your job search, offering transitional careers support if requested
- Guide you through the interview and recruitment process
We Make the Best 'Match'
We will:
- Be honest about your career expectations
- Aim to match your skills and expertise to the ideal client
- Respect your requirements for work
Client Charter
We Treat Our Candidates and Clients with Respect
We will:
- Work with you to understand the needs of your organisation and tailor our approach accordingly
- Answer any queries in a timely and satisfactory manner
- Always seek to set realistic expectations and endeavour to exceed them
We Provide Market Expertise
We will:
- Give you an accurate view of the job market in your area and sector
- Provide you with honest, impartial advice on how to attract and retain the best people for your organisation
- Offer up-to-date regulatory information and employment insight
We Make the Best 'Match'
We will:
- Utilise our substantial networks to provide the largest candidate pool possible
- Provide you with the most suitable selection of candidates based on their skills, experience and mindset
- Ensure we act on all feedback received from you, whether positive or negative, in order to improve and evolve our service levels